Contact us for product information, support, or general inquiries.

How We Can Help

Our support team answers questions about orders, shipping, billing, returns and our research products. Email us at cs@modernaminos.com, or log in and use the form above so we can match your message to your account and order history.

Before You Reach Out

• Order status: once your order ships, you receive an email with your FedEx or UPS tracking number. You can also check progress on our Shipment Tracking page.
• Shipping questions: orders placed before our daily cutoff of 4 PM CT typically ship the same business day. See our Shipping Policy for details.
• Damaged or defective items: contact us within 14 days of delivery with your order number and photos of the issue. See our Refund Policy.
• Certificates of analysis: all applicable tests are performed on our products, and certificates can be looked up on our COA Search page.
• General questions: many common questions are answered on our FAQ page.

Helpful Details to Include

To help us respond quickly, include your order number, the email address used at checkout and a short description of the issue. For damaged items, attach clear photos.

All Modern Aminos products are sold strictly for laboratory research use only.